At Zindagi Convenience, we take your privacy seriously and are committed to safeguarding your personal information. As an offline store providing authentic products from India, Sri Lanka, Pakistan, and Bangladesh, we ensure that any information you share with us remains secure and confidential. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our store or contact us.

1. Information We Collect:

• Personal Information: We may collect your name, phone number, and email address when you inquire about our products or services, place orders, or participate in promotional activities.
• Transaction Information: For purchases made at our store, we may collect details of your transaction, such as the products purchased, payment method, and billing information.
• Feedback and Inquiries: When you provide feedback or reach out with questions, we may collect details of your communication to improve our customer service.

2. How We Use Your Information:

• To Complete Transactions: We use your personal and transaction information to process purchases and provide receipts or invoices.
• Customer Support: We may use your contact information to respond to your queries, requests, or feedback.
• Marketing and Promotions: With your consent, we may notify you about special offers, discounts, and events.
• Operational Improvements: We analyze customer feedback and purchase patterns to enhance our what product selection and overall customer experience.

3. Information Sharing:We do not sell, rent, or trade your personal information. However, we may share information with:

• Service Providers: Third-party vendors who assist with store operations, like payment processors and delivery partners.
• Legal Compliance: Authorities when required by law, or to protect our rights, safety, and property.

4. Data Security:We implement physical, electronic, and managerial measures to prevent unauthorized access, loss, or misuse of your information. This includes secure payment processes and restricted access to sensitive data.

5. Your Rights:

• Access and Updates: You can review and update your personal information by visiting our store or contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications at any time by informing us.

6. Retention of Information:We retain your information only for as long as necessary for the purposes outlined in this policy or as required by law.

7. Changes to This Policy:We may update this Privacy Policy from time to time. Any significant changes will be communicated through in-store notices or our official communication channels.

8. Contact Us:For questions or concerns about this Privacy Policy, please visit our store or reach out to us at:[Zindagi Convenience Contact Information]

Thank you for shopping with Zindagi Convenience and trusting us with your information!

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